What water heater work covers
Not every cold shower means a new heater. We diagnose first, so you can choose between repair and replacement with the facts in front of you.
Repairs to elements, thermostats, valves and connections
Tank flushing and sediment concerns
Replacement of tank water heaters
Tankless water heater installation
Relief valve and connection checks
Connection to your existing water supply
Signs your water heater needs attention
No hot water
If nothing is warming at all, the unit or its controls may have failed.
Hot water runs out quickly
A smaller supply than before can point to sediment or a failing element.
Rumbling or popping noises
Sediment on the bottom of a tank can cause banging as it heats.
Water around the unit
Moisture or pooling at the base of a tank should be checked straight away.
What to expect
Four steps from first message to finished work.
01
Tell us about the unit
Share the type of heater, its age if you know it, and what it’s doing.
02
Diagnose and advise
We assess the problem and explain repair and replacement options.
03
Repair or replace
We carry out the option you choose.
04
Test and hand over
We test the system and show you what to watch for.
Questions about this service
How do I know whether to repair or replace?
We look at the unit’s condition, the repair needed and how it’s been performing. Then we explain both options before you decide.
Do you install tankless water heaters?
Yes. Tell us what you’re using now and what you’d like to change, and we’ll scope the installation.
What should I do if there’s water around the tank?
Turn off the water supply to the heater if you can do so safely, keep clear of electrical connections and request an urgent visit.
Related services
Not getting hot water?
Tell us about the heater and what it’s doing. We’ll help you choose between repair and replacement.